Application Support Analyst - Chorley

Application Support Analyst – Chorley, Lancashire - Hybrid working
Application support, deployment, configuration, SQL, Software Support, Lancashire, North West 

This advanced solutions provider requires a driven and self-motivated Application Support Analyst to join their busy technical services team. They are based in Chorley and are operating a hybrid working model, where you can work remotely several days a week. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm.
The Application Support Analyst will be responsible for:

  • Application support for critical business systems of business customers
  • Deployment & configuration of software applications, meeting customer requirements, delivering error free deployment and configuration
  • Handling customer incidents, problems and requests within strict Service Level Agreements
  • Answer questions from customers about the features and capabilities of the supported Applications
  • Produce both customer-facing and internal documentation in line with company standards.
  • Participate in Continual Service Improvement Activities to add value to the services provided to customers.
The following skills and experience are required:
  • Ability to multi-task in a pressurised environment
  • Knowledge and experience of Software Deployment
  • Problem analysis & solving
  • Supporting bespoke application
  • Knowledge and experience of system monitoring solutions
  • Excellent communication skill whilst developing effective working relationships with both internal and external customers
  • SQL database experience
The company have an excellent reputation within their sector. They really look after their employees by offering structured training, the opportunity to develop your technical knowledge and a clearly defined career path. On top of this, they offer excellent remuneration including an incentive scheme to truly recognise and reward their staff. 

Keywords; Application Support Analyst, Chorley, Lancashire, Preston, Blackpool, Blackburn, Application support, deployment, configuration, SQL, Software Support - Hybrid working

Email your cv for consideration to

Contact 0161 438 1177

Location: Chorley, United Kingdom

Employment: Permanent

Salary: £0 - £0