ICT Technician - Education Trust

ICT Technician – London, City of London - Education Trust, School, Academy, College
IT Support, Networks, Office 365, Troubleshooting, Technical Support, Support Analyst, London, School IT Technician
The Technician will support the use of ICT through the maintenance of software and hardware as well as providing support to ensure administration and outcomes are maximised. You will provide some training and coaching for staff and pupils to upskill and enable access to systems and support teams with accessing ICT resources. You will support in the creation and implementation of the ICT development plan and advise senior staff in communicating the ICT strategy, operational plan, policies, procedures, systems, and tools.
Core Skills for this role Tech Support:

  • Experience working in a technical support role within a School or College
  • Good working knowledge of Office 365, Active Directory
  • Understanding of networks, LAN, WAN, and internet topologies
  • Ability to troubleshoot and problem solve technical issues quickly.
  • Ability to analyse and explain ICT to pupils and staff in an effective non-technical way.
Interpersonal skills
  • Well organised, self-motivated, and able to successfully work under tight project deadlines.
  • Good communication skills - both written and verbal (to elicit clear requirements and communicate solutions)
  • Able to work well as part of a team, but also to be self-motivated when working alone
As an organisation they will support you in your career aims and can offer a long term path of training and development. They offer a competitive salary and excellent work/life balance, and they are looking for an ambitious Support Technician / Support Analyst / Technical Support person who feels they are ready to step in to a new challenge and push their skills to the max in this respected organisation based in  London, City of London 
Key words;
Support, Networks, Office 365, Troubleshooting,  London, City of London , School, Academy Trust, Active Directory, School IT Technician
Send your CV to Bethany now – jobs@erinassociates.com or call 0161 438 1177
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Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy.

Location: City Of London, United Kingdom

Employment: Permanent

Salary: £27000 - £28000 excellent benefits