3rd Line Team Lead

3rd Line Team Leader (Cloud) – Remote – £40k
Cloud, Team Lead, Windows, Apple, Windows Server, Active Directory, Scripting, Citrix
This well-established organisation requires a driven and self-motivated 3rd Line Team Lead (Cloud) to join their busy technical services team and motivate those around them. The key to this role is providing first class support to managed services customers. The System Administrator will perform resolving incidents, product upgrades and proactive support. You will be managing the internal support team, providing 121’s and ensuring Team KPIs are met.
The current vacancy is for an innovative IT solutions organisation who are looking for a 3rd Line Team Leader to provide specialist support. Ideally, you will have a minimum of 2-3 years’ experience working in similar roles.
Key requirements & responsibilities:

  • Excellent experience support Apple and Windows desktop operating systems
  • Managing the cloud and devices support teams with 2 other team leads
  • Knowledge of MS suite of products and Windows Server installation and administration
  • Active Directory administration, O365, Azure, Networking and Scripting (VBA, BASH, PowerShell)
  • Experience leading or acting team lead including mentoring, 121s and KPI tracking
  • Public, Private and Hybrid Clouds, Virtualisation and Firewall experience
  • Excellent written and oral communication skills
The company have an excellent reputation within their sector. They really look after their employees by offering structured training, the opportunity to develop your technical knowledge and a clearly defined career path.
Email your cv for consideration to Alex at jobs@erinassociates.com.

Cloud, Team Lead, Windows, Apple, Windows Server, Active Directory, Scripting, Citrix

If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.

Location: United Kingdom, United Kingdom

Employment: Permanent

Salary: £38000 - £40000 Excellent benefits