Service Delivery Manager

Service Delivery Manager – Nottingham - Up To £50k + Benefits

As an IT solutions provider they require a driven and self-motivated Service Delivery Manager to join their busy technical services team and motivate those around them. They will offer you an excellent salary and benefits package. The key to this role is for managing the Service Delivery relationship with their customers and developing strategies in line with continual service improvement.
The Service Delivery Manager will be responsible for:

  • Work closely with the Service Director to deliver growth
  • Hold regular service reviews with customers
  • Provide performance stats and reports to the customer
  • Ensure service quality measurements are in place
The following skills and experience are required:
  • Knowledge of Service Delivery Management disciplines
  • Budget/P&L management Experience
  • Excellent communication skill both written and verbal
  • 5 years’ experience in Service Delivery
The company have an excellent reputation within their sector. They really look after their employees by offering structured training, the opportunity to develop your technical knowledge and a clearly defined career path.  On top of this, they offer excellent remuneration including an incentive scheme to truly recognise and reward their staff. 
They have been actively recruiting throughout the pandemic and can provide job security as well as opportunities for career progression. They offer a competitive salary with an excellent benefits package and are looking to interview immediately!
Service Delivery, IT Services, IT Service Manager, Service Delivery Manager – Nottingham, Swadlincote, Ashby-de-la-Zouch, Burton-upon-Trent, Derby, Leicester, Tamworth, Lichfield, Loughborough, Mansfield, Chesterfield
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Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Contact – Casey Gilligan - 0161 438 1177

Location: Nottingham, United Kingdom

Employment: Permanent

Salary: £45000 - £50000 Excellent Benefits