3rd Line Support Engineer

3rd Line Support Engineer – Wellingborough
Microsoft O365, Networking, Servers, Server Management
Salary - 45-50k plus excellent benefits - currently working remotely

This leading organisation based in Northamptonshire with good links to Kettering, Wellingborough, Northampton, and Bedford are looking to add a 3rd Line Support Engineer / Technical Specialist to their Service Desk Team. You will be key to the delivery of their strategic roadmap and management of operational incidents through to resolution.

The 3rd Line Support will be responsible for:

Acting as the escalation point of contact for the service desk
Providing technical support to projects and handing over services into production
Diagnosing and troubleshooting to determine root issues for operational incidents
Overseeing operating system builds and application development systems while providing full documentation of all patches and upgrades
Work alongside IT security, internal teams, and partners

Core skills & experience :

Microsoft 0365
Active directory, users, groups deployment
Azure
Sharepoint, OneDrive, Email
Patching, Antivirus, PowerShell
Server Management - Monitoring, troubleshooting, testing restorations.

The company have an excellent reputation within their sector. They really look after their employees by offering structured training, the opportunity to develop your technical knowledge and a clearly defined career path. On top of this, they offer excellent remuneration including an incentive scheme to truly recognise and reward their staff.

3rd Line Support, Azure, Microsoft O365, Networking, Servers, Server Management, Service Desk, Northampton, Northamptonshire, Bedford, Kettering, Wellingborough

Email your cv for consideration to jobs@erinassociates.com
Contact 0161 438 1177

Location: Wellingborough, United Kingdom

Employment: Permanent

Salary: £45000 - £50000

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