Technical Support Analyst – Wellingborough, Northamptonshire

Technical Support Analyst – Wellingborough, Northamptonshire
Oracle Business Intelligence, ETL, SSRS, Oracle databases, IICS
Salary – 40k plus excellent benefits
This advanced organisation based in Wellingborough, Northamptonshire with good links to Kettering, Bedford & Northampton are looking for a talented Support Analyst with solid experience in supporting Oracle applications and the Oracle Business intelligence suite. Ideally you will have a minimum of 3 years’ experience in a similar role and will join their vibrant Infrastructure team.

Skills & Experience; 

  • Oracle Databases
  • Oracle Business Intelligence / OBIEE
  • Tableau
  • SQL Server – SSRS, ETL
  • ETL - Informatica - IICS
  • Preferably Financial Services experience

Key responsibilities for this Application Support role include:

  • Develop & execute database queries
  • Manage application issues and incidents.
  • Create service requests for functional issues related to non-outage application problems and request for change for activities such as patching, refreshes, backups, upgrade and provisioning.
  • Support management and project committees by co-ordinating plans, monitoring progress and reporting (timelines, work stream progress, monitoring risks and incidents).
  • Ensure project documentation is properly maintained.
  • Contribute to continuous improvements in the project team.
You will be a motivated self-starter with excellent organisational and communication skills, ideally with hands on experience of supporting Applications / Software maintenance. You will be self-motivated and be able to project a professional image with the ability to work effectively under pressure in a fast-paced environment and deadlines. This is an excellent opportunity to take the next step up in your career with a company that will invest in your career development.
Keywords, Application Support, Support Analyst, Technical Support Analyst, Oracle Support analyst, Financial Services, Wellingborough, Northampton, Kettering, Northamptonshire, Oracle PL/SQL Developer, Oracle Business Intelligence, OBIEE
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Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy.

Location: Wellingborough, United Kingdom

Employment: Permanent

Salary: £39000 - £40000 & excellent benefits